Terms & Cancellation Policy
Terms & Cancellation Policy
Location: Israel
Tour Code: Terms Policy

Terms & Cancellation Policy for the 1-3 day tours in Israel:

  • Changes in itinerary may occur due to holidays, force majeure or circumstances beyond our control.
  • Hotels might be replaced with similar ones.
  • Pick-up and drop-off times may be delayed due to traffic conditions.
  • Passengers with special needs: wheelchairs, carriages or baby chairs need to notify us about their needs in advance.
  • On daily tours the tourists are obliged to stay with the group at all times. Separation from the other travelers may result in being left behind and will be at the customer’s expense.
  • Cancellation Fees:  25% for notification 24 hours prior to tour. 
  • No refunds for cancellation on the day of the tour, non-show or unused services – in these cases there's 100% cancellation fees.
  • Any tour cancellation occurring at the borders due passport problems (forgetting passports, expiry dates of passports or visas, etc) is considered as non-show and therefore the tour will be fully charged!
  • A reservation will only be considered booked or cancelled if you have a reservation/cancellation confirmation from our reservation center.
  • Cancellations can be done only on Sundays-Thursdays from 08:30am to 19:00pm and on Friday from 08:30am to 12:00. On Saturdays it is not possible to register cancellations.
  • Valuable belongings should never be left unattended in the vehicle.
  • Tourists should arrange their own travel, luggage and health insurance.
  • Bee Traveler will not be responsible for any loss, injury or damage.
  • For all tours (except for Masada & Dead Sea) modest attire is required for visiting holy places of any religion (men with head covering, women with shoulder covering; for both men and women - no shorts).

 

Terms & Cancellation Policy for the package tours in Israel:

  • Hotels might be replaced with similar ones.
  • The tours will operate with a minimum of 2 passengers; 1 passenger upon availability
  • All tours include large walking portions and are not fit to passengers with walking difficulties and/or wheelchairs.
  • Luggage: 1 suitcase and 1 handbag per person.
  • Tourists should arrange their own travel, luggage and health insurance.
  • Cancellation fees: 2 weeks before the tour:  20%, 1 weeks before the tour:  25%, 24 hours before the tour:  50%.
  • Changes in itinerary may occur due to holidays, force majeure or circumstances beyond our control.
  • Hotels might be replaced with similar ones.
  • Pick-up and drop-off times may be delayed due to traffic conditions.
  • Passengers with special needs: wheelchairs, carriages or baby chairs need to notify us about their needs in advance.
  • On daily tours the tourists are obliged to stay with the group at all times. Separation from the other travelers may result in being left behind and will be at the customer’s expense.
  • No refunds for cancellation on the day of the tour, non-show or unused services – in these cases there's 100% cancellation fees.
  • Any tour cancellation occurring at the borders due passport problems (forgetting passports, expiry dates of passports or visas, etc) is considered as non-show and therefore the tour will be fully charged!
  • A reservation will only be considered booked or cancelled if you have a reservation/cancellation confirmation from our reservation center.
  • Cancellations can be done only on Sundays-Thursdays from 08:30am to 19:00pm and on Friday from 08:30am to 12:00. On Saturdays it is not possible to register cancellations.
  • Valuable belongings should never be left unattended in the vehicle.
  • Tourists should arrange their own travel, luggage and health insurance.
  • Bee Traveler will not be responsible for any loss, injury or damage.
  • For all tours (except for Masada & Dead Sea) modest attire is required for visiting holy places of any religion (men with head covering, women with shoulder covering; for both men and women - no shorts).

 

Remarks

Applicabale to all Israel tours, daily & packages.

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